Cultivating Empathy in a Polarized World: How to Understand and Relate Better with Others


In today's polarized world, understanding and relating to others can seem like an impossible task. People are divided by differences in opinion, ideology, and experience, making it challenging to connect on a deeper level. But what if there was a way to bridge these gaps and cultivate empathy? What if we could truly understand and relate better with others? Empathy, the ability to understand and share the feelings of another, is the key to breaking down barriers and fostering compassion and connection. In this article, we will explore the importance of empathy, different types of empathy, and practical ways to cultivate it in our own lives. Through the power of empathy, we can make a positive impact on our relationships, communities, and even the world. Let's delve into the journey of understanding and embracing empathy in a polarized world.

Understanding the Importance of Empathy

Empathy is a fundamental aspect of human connection and understanding. It allows us to put ourselves in someone else's shoes, to feel their emotions, and to see the world from their perspective. Practicing empathy not only enriches our relationships with others but also enhances our own emotional intelligence and personal growth.

The Power of Empathy

Empathy has the power to transform relationships and create a more compassionate and inclusive society. When we empathize with others, we acknowledge their feelings and experiences without judgment or criticism. This validates their emotions and helps them feel heard and understood.

As renowned author and educator, Brené Brown, said, "Empathy is simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of 'You're not alone'."

Building Stronger Connections

Understanding the importance of empathy helps us build stronger connections with people from diverse backgrounds, cultures, and perspectives. When we make a genuine effort to understand others, we open ourselves up to new ideas, experiences, and ways of thinking.

Author and civil rights activist, Maya Angelou, once said, "I think we all have empathy. We may not have enough courage to display it."

By practicing empathy, you can foster deep connections with others and create an atmosphere of trust and support. It is a skill that can be developed and cultivated over time, leading to more meaningful and fulfilling relationships.

Promoting Emotional Well-being

Empathy plays a crucial role in promoting emotional well-being, both for ourselves and for others. When we empathize with someone who is going through a difficult time, we provide them with a sense of comfort and validation. This can help alleviate their stress and anxiety and provide a safe space for them to share their feelings.

Furthermore, practicing empathy has a positive impact on our own mental health. It allows us to engage in self-reflection and gain a deeper understanding of our own emotions and triggers. By empathizing with ourselves, we can practice self-compassion and take better care of our own well-being.

So, why is empathy so important? Empathy allows us to connect with others on a deeper level, build stronger relationships, foster understanding and compassion, and promote emotional well-being. It is a transformative skill that can lead to a more inclusive and empathetic society. As the saying goes, "Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another." Now it's time to cultivate empathy within yourself and make a positive difference in the world around you.

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Empathy vs. Sympathy: Spot the Difference

Empathy and sympathy are often used interchangeably, but they are not the same thing. Understanding the difference between the two can greatly enhance your ability to relate and connect with others.

What is Empathy?

Empathy goes beyond feeling sorry for someone or offering sympathy. It is the ability to understand and share the feelings of another person. As the renowned author and activist, Brené Brown, puts it, "Empathy is feeling with people".

Empathy is about putting yourself in someone else's shoes and experiencing their emotions. It requires actively listening and paying attention to verbal and non-verbal cues. When you empathize with someone, you connect on a deeper level, acknowledging their emotions and validating their experiences.

What is Sympathy?

Sympathy, on the other hand, is feeling sorry for someone or having pity or compassion towards them. It is often an emotional response to someone else's pain or suffering, but it does not necessarily involve truly understanding or sharing their feelings.

While sympathy comes from a place of care and concern, it can sometimes create a barrier between individuals. Sympathy can lead to a sense of separation, as it implies a hierarchy where one person is experiencing the pain and the other is merely observing.

The Key Differences

The key difference between empathy and sympathy lies in the level of emotional connection and understanding. Empathy requires actively stepping into someone's shoes and experiencing their emotions firsthand. It is a way of saying, "I see you, I understand, and I am here with you."

Sympathy, on the other hand, is more about feeling sorry for someone and expressing compassion from a distance. It often involves offering comforting words or gestures without fully grasping the depth of the person's emotions.

Being empathetic enables you to truly understand others, fostering meaningful connections and building trust. As the famous author and activist, Helen Keller, once said, "The best and most beautiful things in the world cannot be seen or even touched - they must be felt with the heart".

Identifying the Three Types of Empathy

Empathy is a complex and multifaceted phenomenon that can manifest in different ways. It's essential to understand and identify the various types of empathy to cultivate a deeper understanding of others and enhance your relationships.

  1. Cognitive Empathy: Cognitive empathy, also known as perspective-taking or intellectual empathy, involves understanding and comprehending another person's thoughts, feelings, and emotions. It requires actively putting yourself in someone else's shoes and trying to see the world from their perspective. It's about "understanding someone else's frame of reference," as psychologist Daniel Goleman puts it. Cognitive empathy enables us to anticipate the needs and reactions of others, which is crucial for effective communication and collaboration.

  2. Emotional Empathy: Emotional empathy, often referred to as affective empathy, involves experiencing and sharing the emotional states of others. When you have emotional empathy, you can feel what others are feeling, almost as if you were in their emotional shoes. It's an ability to "feel with" someone, and it reflects an emotional resonance with their experiences. As psychologist Simon Baron-Cohen explains, emotional empathy allows us to "become emotionally engaged with the feelings of another person". Emotional empathy is vital for building emotional connections and offering support to others.

  3. Compassionate Empathy: Compassionate empathy, also known as empathic concern or empathic compassion, goes beyond understanding and feeling the emotions of others. It involves a genuine desire to alleviate their suffering and take compassionate action. Compassionate empathy sparks a sense of responsibility and motivates us to act in ways that can make a positive difference in someone else's life. Psychologist Paul Ekman highlights the significance of compassionate empathy by saying, "It's one thing to understand and feel what another person feels, but it's another thing to help them". Developing compassionate empathy allows us to show kindness, offer support, and make a meaningful impact in the lives of others.

By identifying these three types of empathy, you can deepen your understanding of how empathy operates in your interactions with others. Enhancing your cognitive empathy can help you better understand different perspectives, emotional empathy enables you to connect on a deeper emotional level, and cultivating compassionate empathy empowers you to take action and make a difference. Remember, as author Brené Brown emphasizes, "Empathy is not something we have or don't have; it's something we can practice".

gray concrete tomb stone with no people
Photo by Dave Lowe on Unsplash

Ways to Cultivate Your Own Empathy

Empathy is a skill that can be consciously developed and strengthened. Here are some practical ways to cultivate your own empathy:

  1. Practice active listening: When engaging in a conversation, focus on fully understanding the other person's perspective instead of just waiting for your turn to speak. As famed author Stephen R. Covey said, "Most people do not listen with the intent to understand; they listen with the intent to reply." By actively listening, you can show genuine interest in others and create a deeper connection.

  2. Read novels and watch movies: Immersing yourself in narratives can expand your understanding of different experiences, cultures, and perspectives. Novels and movies allow you to step into the shoes of the characters, experiencing their emotions and challenges. As American novelist George R.R. Martin once said, "A reader lives a thousand lives before he dies... The man who never reads lives only one." This can help you develop empathy by broadening your knowledge of the human condition.

  3. Practice perspective-taking: Put yourself in someone else's position to see things from their point of view. This involves setting aside your preconceived notions and judgments and genuinely trying to understand their experiences and feelings. As American psychologist Carl Rogers aptly stated, "The curious paradox is that when I accept myself just as I am, then I can change." By accepting others as they are, you can better empathize with their struggles and joys.

  4. Volunteer or engage in community service: Getting involved in volunteer work allows you to interact with different individuals and communities, each with their unique stories and challenges. By actively participating in service, you can develop a sense of empathy and compassion towards those less fortunate. As Mahatma Gandhi famously said, "The best way to find yourself is to lose yourself in the service of others."

  5. Practice self-reflection: Take time to reflect on your own emotions, biases, and reactions. Understanding your own feelings and beliefs can help you become more empathetic towards others. As American poet and civil rights activist Maya Angelou once reflected, "I think we all have empathy. We may not have enough courage to display it." By being self-aware, you can overcome personal barriers that may hinder your ability to empathize.

  6. Cultivate curiosity: Be genuinely curious about others and their stories. Ask open-ended questions, and listen attentively to the responses. Show interest in their perspectives and experiences, even if they differ from your own. As renowned author and speaker Brené Brown suggests, "Empathy has no script. There is no right way or wrong way to do it. It is simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of 'you're not alone.'"

Remember, developing empathy is a lifelong journey that requires continuous effort and practice. By consciously cultivating your own empathy, you can build stronger connections with others and contribute to a more understanding and compassionate world. As American author and speaker Simon Sinek reminds us, "Empathy is not about reaching agreement, it's about understanding."

Overcoming Barriers to Empathy

Empathy is a powerful tool that allows us to connect with others on a deeper level and understand their experiences and emotions. However, there are certain barriers that can hinder our ability to empathize with others. It is important to recognize and overcome these barriers in order to cultivate empathy in our lives.

One common barrier to empathy is judgment. When we judge others, we create a separation between ourselves and them. This prevents us from truly understanding their perspective and emotions. As author Brené Brown puts it, "empathy kills judgment, and vice versa." So, it's important to challenge our own judgmental thoughts and prejudices, and strive to see things from another person's point of view.

Another barrier to empathy is fear. Sometimes, we may fear getting too close to someone's pain or struggle because it can be uncomfortable or overwhelming. However, as psychologist Carl Rogers stated, "When I accept myself just as I am, then I can change." Similarly, when we accept others just as they are, even in their pain, we create a safe space for empathy to flourish.

One more barrier to empathy is a lack of self-awareness. If we are not in tune with our own emotions and needs, it becomes difficult to understand and relate to the emotions and needs of others. Self-awareness is the foundation of empathy. As social worker and author Naomi Head states, "Empathy begins with understanding oneself and accurately recognizing one’s own feelings and the reasons for them." So, taking the time to reflect on our own emotions and experiences can enhance our capacity for empathy.

To overcome these barriers, there are several strategies we can incorporate into our lives. One effective strategy is active listening. By giving our full attention to the person speaking and genuinely seeking to understand their perspective, we create a space for empathy to thrive. Psychiatrist and author M. Scott Peck explains, "You cannot truly listen to anyone and do anything else at the same time."

Another strategy is practicing self-compassion. When we are kind and understanding toward ourselves, we are better able to extend that kindness and understanding to others. As author and speaker Sharon Salzberg states, "We can only listen fully, and understand openheartedly, when we have developed the capacity to be truly present to ourselves."

In addition, seeking out diverse perspectives and experiences can broaden our understanding and increase our empathy. Psychologist Robert Hogan advises, "Go to places where your beliefs are not shared and read books written by people whose ideas you may find objectionable. You might be surprised by what you learn."

Overcoming barriers to empathy is an ongoing process that requires self-reflection and practice. The more we consciously work to challenge our own judgments, fears, and lack of self-awareness, the more we can cultivate empathy in our lives. As author and psychologist Marshall Rosenberg says, "Empathy is a respectful understanding of what others are experiencing. It means seeing the world through their eyes, not our own." So, let us commit to seeing the world through the eyes of others, and in doing so, foster empathy in a polarized world.

Empathy in Communication: How Listening Can Help

In our fast-paced and often self-centered society, effective communication is a skill that is often overlooked or taken for granted. However, when it comes to cultivating empathy, communication plays a vital role. One important aspect of communication that can help foster empathy is listening.

Listening is a powerful tool that allows you to connect with others on a deeper level. When you take the time to truly listen to someone, you are showing them that their thoughts and feelings are valued. According to Susan Cain, an author and expert on introversion, "Listening is about being present and attentive, not just physically, but emotionally as well. It means putting aside your own agenda and focusing on the other person."

When you actively listen, you are not only hearing the words being spoken, but you are also paying attention to the emotions and nonverbal cues that are being conveyed. This deeper level of listening allows you to understand the speaker's perspective and empathize with their experiences. It shows that you are willing to put yourself in their shoes and truly understand their point of view.

A study conducted by the University of California, Berkeley found that "listening activates the part of the brain associated with empathy and understanding." This suggests that when we actively listen, we are not only processing the information being conveyed, but we are also building a connection and developing empathy towards the speaker.

But how can you become a better listener and use it to enhance empathy in your communication? Here are a few tips:

  1. Give your full attention: When someone is speaking to you, eliminate distractions and focus solely on them. Put away your phone, turn off the TV, and give them your undivided attention. This shows that you value their words and are committed to understanding them.

  2. Practice active listening: Engage in the conversation by nodding, making eye contact, and using verbal and nonverbal cues to show that you are fully present. Reflect back on what the speaker has said to ensure that you have understood correctly and to let them know that you are actively listening.

  3. Suspend judgment: Avoid jumping to conclusions or forming opinions while the person is speaking. Instead, try to understand their perspective without bias. As Stephen R. Covey, author of "The 7 Habits of Highly Effective People," said, "Most people don't listen with the intent to understand; they listen with the intent to reply." Be different and prioritize understanding over responding.

  4. Show empathy through body language: Your facial expressions, posture, and gestures can convey empathy and understanding. Leaning in slightly, maintaining eye contact, and offering a reassuring smile can all contribute to creating a safe and empathetic environment.

Remember, empathy is not about trying to solve the speaker's problems or offering advice. It's about creating a space where the person feels heard, valued, and understood. As the renowned author and speaker Brené Brown once said, "Empathy has no script. There is no right way or wrong way to do it. It's simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of 'You're not alone.'"

So, the next time you find yourself in a conversation, challenge yourself to be a better listener. Practice active listening, suspend judgment, and show empathy through your body language. By doing so, you will not only enhance your communication skills but also cultivate empathy and build deeper connections with others. As Lao Tzu, an ancient Chinese philosopher, wisely said, "Silence is a source of great strength."

Empathy in Daily Life: Walking in Another's Shoes

One of the most effective ways to cultivate empathy in your daily life is by "walking in another's shoes". This means putting yourself in someone else's position and trying to understand their thoughts, feelings, and experiences. By doing so, you can gain a deeper understanding of their perspective and develop a greater sense of empathy towards them.

To truly walk in another's shoes, you must make an effort to step outside of your own worldview and see things from a different lens. This requires open-mindedness and a willingness to challenge your own assumptions.

Seeing the World through Someone Else's Eyes

One way to gain perspective is by immersing yourself in someone else's experiences. This can be achieved by reading books or watching movies that portray different cultures, lifestyles, or historical periods.

As author Chimamanda Ngozi Adichie said, "The single story creates stereotypes, and the problem with stereotypes is not that they are untrue, but that they are incomplete."

By exposing yourself to diverse narratives, you can broaden your understanding of the world and the people who inhabit it. This, in turn, can help you develop empathy as you begin to see the common humanity that binds us all.

Engaging in Meaningful Conversations

Another way to walk in another's shoes is by engaging in meaningful conversations with people who have different perspectives, beliefs, or life experiences. This involves actively listening and seeking to understand their point of view without judgment or the need to convince them otherwise.

Psychologist Carl Rogers once said, "When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good!"

By truly listening to others and valuing their experiences, you not only validate their feelings but also develop a sense of connection and understanding. This can lead to the cultivation of empathy as you realize that each person's story is unique and worthy of consideration.

Practicing Empathy in Daily Interactions

Empathy can also be cultivated through small acts of kindness and understanding in your day-to-day interactions. This can be as simple as holding the door open for someone, offering a genuine compliment, or taking the time to give someone your full attention.

Author and activist, Eve Ensler, once said, "Empathy is a heroic act of imagination and a powerful antidote to the tragedy of indifference."

By practicing empathy in your daily life, you actively contribute to a more compassionate and understanding world. Your actions have the power to create a ripple effect, inspiring others to follow suit and fostering a sense of unity and connection within your community.

In a world where polarization and division seem to be growing, cultivating empathy is more important than ever. By walking in another's shoes, engaging in meaningful conversations, and practicing empathy in daily interactions, you can actively contribute to bridging divides and fostering a more compassionate society.

As Mahatma Gandhi once said, "Be the change that you wish to see in the world." So, start by cultivating empathy within yourself, and the impact may surprise you.

woman in white tank top and white shorts standing on gray concrete road during daytime
Photo by Clay Banks on Unsplash

Case Studies: Stories of Empathy in the Real World

Empathy is not just a concept – it is a powerful force that can create positive change in the world. The impact of empathy can be seen in various real-life situations where individuals have gone above and beyond to understand and connect with others.

In a case study from New York, a man named John encountered a homeless woman named Lisa on his way to work every day. Instead of simply passing by, John took the time to sit down and have conversations with Lisa. Through these conversations, John learned about the challenges and hardships that Lisa faced and the circumstances that led her to homelessness. John's empathy inspired him to take action. He started an initiative to provide shelter and support for homeless individuals in his community. Reflecting on his experience, John stated, "Empathy made me realize that we are all human beings with stories and struggles. It motivated me to help Lisa and others like her."

Another inspiring example comes from a small village in Africa. A group of young volunteers from a different country visited the village to learn about its culture and challenges. During their stay, they met a young girl named Amina who had dreams of becoming a doctor. The volunteers, through their empathetic approach, not only learned about Amina's aspirations but also recognized the lack of educational opportunities in the village. They decided to raise funds and build a school for Amina and the other children in the village. Amina's gratitude was immeasurable, and she said, "Their empathy showed me that my dreams matter, and it gave me hope for a better future."

These stories and countless others demonstrate the power of empathy to bridge gaps and foster understanding. Empathy is not limited by geographical boundaries, language barriers, or societal divides. It has the potential to transform lives and communities, bringing people together and creating a more compassionate and inclusive world.

We can all learn from these examples and cultivate empathy in our own lives. As you embark on your own empathetic journey, remember the words of American author Leo Buscaglia, who once said, "Too often, we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around."

So, challenge yourself to step into someone else's shoes, listen with an open heart, and make a genuine effort to understand and relate better with others. Start small but make a significant impact in your own way. Remember, empathy is not just an abstract concept - it is a catalyst for change and the foundation of a more empathetic world.

Role of Empathy in Reducing World Polarization

In a world that is increasingly polarized, empathy plays a crucial role in bridging the divides that separate us. It is through empathy that we can truly understand and relate to others, even those with vastly different beliefs and perspectives. By cultivating empathy, we can begin to break down the barriers that contribute to polarization and work towards creating a more harmonious and inclusive society.

Empathy allows us to step into the shoes of others, to see the world from their perspective, and to understand the experiences and emotions that shape their beliefs. It is a powerful tool for building connections and fostering understanding. As Desmond Tutu once said, "Without empathy, there can be no genuine dialogue and no meaningful progress."

By engaging in empathetic conversations and interactions, we can start to bridge the gaps that divide us. Through active listening and open-mindedness, we can create a space for honest and respectful dialogue. This not only allows us to better understand other people's viewpoints, but also helps to humanize individuals who may otherwise be seen as adversaries.

Empathy also helps us to break down stereotypes and prejudices that contribute to polarization. Research has shown that increased empathy leads to reduced prejudice and increased tolerance towards others. By empathizing with someone who is different from us, we can challenge our own biases and begin to recognize the humanity that we share.

One powerful way to cultivate empathy is through storytelling. By sharing our own stories and listening to the stories of others, we can build empathy and understanding. Dr. Brene Brown, a renowned researcher on empathy, explains, "Empathy has no script. There is no right way or wrong way. It's simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of 'you're not alone'."

In addition to individual efforts, empathy can also be nurtured on a systemic level. This involves creating environments that encourage empathy and understanding, such as schools that emphasize empathy in their curriculum or workplaces that promote inclusive practices. Through these collective efforts, we can create a culture that values empathy and embraces diversity.

By embracing empathy, we have the power to reduce world polarization and create a more united and compassionate society. As Archbishop Desmond Tutu once said, "Empathy is a special kind of moral imagination. It makes you walk a mile in another person's shoes before making judgments about their looks or beliefs."

So, let us make a conscious effort to cultivate empathy in ourselves and in our communities. By doing so, we can contribute to a world that is more understanding, less divided, and ultimately, more harmonious.

Reinforcing Empathy: Continuous Practice and Reflection

Empathy is not something that can be learned overnight or achieved through a one-time effort. It requires continuous practice and reflection to reinforce and strengthen. Just like any skill, empathy needs to be nurtured and developed over time.

One way to continuously practice empathy is by engaging in active listening. Listening is an important aspect of empathy as it allows you to truly understand and connect with someone else's experiences and emotions. As the author Stephen R. Covey once said, "Most people do not listen with the intent to understand; they listen with the intent to reply." So, make a conscious effort to listen attentively to the people you interact with, rather than solely focusing on formulating your response. This will not only help you to understand others better but also shows that you genuinely care about what they have to say.

Another way to reinforce empathy is through self-reflection. Take the time to think about your own emotions and experiences and how they may relate to those of others. Put yourself in their shoes and try to understand why they might be feeling a certain way. It's important to remind yourself that everyone has their own unique perspectives and experiences that shape their emotions and actions. By reflecting on your own feelings and experiences, you can develop a deeper understanding and empathy towards others.

Furthermore, practicing empathy requires stepping outside of our own comfort zones. It's easy to connect with people who are similar to us or share our beliefs, but true empathy requires us to understandingly connect with those who are different from us. As Brené Brown, a research professor, said, "empathy is not connecting to an experience, it's connecting to the emotions that underpin the experience." So, challenge yourself to seek out diverse perspectives and engage in conversations with people who have different backgrounds, beliefs, and experiences. This will broaden your understanding and help you become more empathetic towards others.

Lastly, it's crucial to continuously practice self-care and compassion for yourself. Empathy can be emotionally draining, so it's important to take care of yourself in order to be able to extend empathy to others effectively. As the American author and entrepreneur, Jim Rohn, once said, "Take care of your body. It's the only place you have to live." By maintaining your own well-being, you will have the emotional capacity to empathize with others and support them when they need it.

In conclusion, reinforcing empathy requires continuous practice and reflection. By engaging in active listening, self-reflection, seeking out diverse perspectives, and practicing self-care, you can strengthen your empathy skills and foster a deeper understanding and connection with others. Remember, empathy is a journey, and it's important to be patient with yourself as you continue to develop and grow.


In a world that often seems divided and polarized, cultivating empathy is more crucial than ever. Understanding and relating to others is not only a fundamental human trait, but it is also essential for creating a more compassionate and inclusive society. As we have explored the importance of empathy, the different types of empathy, and ways to cultivate it, we can see that empathy has the power to bridge the gaps between us and bring us closer together.

Empathy allows us to connect with others on a deeper level, to truly understand their feelings, experiences, and perspectives. As the philosopher Roman Krznaric said, "Empathy is about finding echoes of another person in yourself." When we cultivate empathy, we break down the barriers that separate us and foster a sense of unity and understanding. It helps us to step outside of our own narrow worldview and appreciate the richness and diversity of human experiences.

Empathy is not just a theoretical concept; it is a practical skill that we can develop through continuous practice and reflection. By actively listening to others, putting ourselves in their shoes, and learning from real-life examples of empathy in action, we can enhance our empathetic abilities and contribute to a more compassionate society. As Helen Riess, a professor of psychiatry, stated, "Empathy allows for more open and trusting communication and facilitates healing." So, let us strive to cultivate empathy within ourselves and in our interactions with others, and together, we can make a positive impact in a polarized world.

1Brené Brown, "The Power of Vulnerability" (2010)
2Maya Angelou, "I Know Why the Caged Bird Sings" (1969)
3Brené Brown, "Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead"
4Helen Keller, "The Open Door"
5Daniel Goleman, Social Intelligence: The New Science of Human Relationships (2006).
6Simon Baron-Cohen, The Science of Evil: On Empathy and the Origins of Cruelty (2011).
7Paul Ekman, Emotions Revealed: Recognizing Faces and Feelings to Improve Communication and Emotional Life (2007).
8Brené Brown, Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead (2012).
9Brené Brown, "Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead" (2012)
10Carl R. Rogers, "On Becoming a Person: A Therapist's View of Psychotherapy" (1961)
11Naomi Head, "Practicing Safe Empathy: How to Get Others to Open Up and Bring People Together" (2021)
12M. Scott Peck, "The Road Less Traveled: A New Psychology of Love, Traditional Values, and Spiritual Growth" (1978)
13Sharon Salzberg, "Real Love: The Art of Mindful Connection" (2017)
14Robert Hogan, "Personality and the Fate of Organizations" (2007)
15Marshall B. Rosenberg, "Nonviolent Communication: A Language of Life" (1999)
16Leo Buscaglia, Living, Loving and Learning (1985)
17Arlie Russell Hochschild, Strangers in Their Own Land: Anger and Mourning on the American Right (2016)
18Stephen R. Covey, "The 7 Habits of Highly Effective People" (1989)
19Brené Brown, "Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead" (2012)
20Jim Rohn, "The Treasury of Quotes" (1994)